:root{
    --navy:#173a59;--blue:#168dc2;--cyan:#27aae1;--cyan-soft:#e9f7fd;
    --ink:#24384a;--muted:#677b8d;--line:#d7e7f1;--bg:#f3f9fc;--white:#fff;
    --green:#18864b;--red:#b42318;--amber:#a15c00;
    --shadow:0 10px 30px rgba(30,104,145,.08);
    font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
    color:var(--ink);background:var(--bg)
}
*{box-sizing:border-box}
body{margin:0;min-height:100vh;background:linear-gradient(180deg,#e9f7fd 0,#f7fbfd 290px);font-size:16px;line-height:1.5}
a{color:var(--blue)}
.topbar{min-height:82px;padding:13px max(24px,calc((100vw - 1180px)/2));display:flex;align-items:center;justify-content:space-between;background:rgba(255,255,255,.97);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:10;box-shadow:0 4px 18px rgba(28,105,145,.05)}
.brand{display:flex;align-items:center;gap:12px;text-decoration:none;color:var(--navy);min-width:0}
.brand-logo{display:block;height:auto}
.portal-brand-logo{width:76px;height:48px;object-fit:contain;flex:0 0 76px}
.portal-label{padding-left:13px;border-left:1px solid var(--line);color:var(--muted);font-size:.78rem;font-weight:800;letter-spacing:.05em;text-transform:uppercase;white-space:nowrap}
.topbar nav{display:flex;gap:5px;flex-wrap:wrap;justify-content:flex-end}
.topbar nav a{color:var(--ink);text-decoration:none;padding:9px 10px;border-radius:8px;font-weight:650;font-size:.9rem;white-space:nowrap}
.topbar nav a:hover{background:var(--cyan-soft);color:var(--blue)}
.topbar nav .logout-link{display:inline-flex;align-items:center;gap:6px}
.nav-icon{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;flex:0 0 18px}
.container{width:min(1180px,calc(100% - 32px));margin:0 auto;padding:38px 0 56px}
.container.narrow{width:min(820px,calc(100% - 32px))}
.page-head{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:24px}
.page-head h1{font-size:clamp(1.7rem,3vw,2.35rem);line-height:1.15;margin:0;color:var(--navy)}
.page-head .page-head{margin:0}
.eyebrow{text-transform:uppercase;letter-spacing:.12em;color:var(--blue);font-weight:800;font-size:.72rem;margin:0 0 7px}
.card{background:var(--white);border:1px solid rgba(205,226,238,.95);border-radius:17px;padding:24px;box-shadow:var(--shadow)}
.card h2{margin:0 0 16px;color:var(--navy);font-size:1.18rem}
.stack{display:grid;gap:18px}
.grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.grid.two{grid-template-columns:repeat(2,1fr)}
.grid.four{grid-template-columns:repeat(4,1fr)}
.metric{min-height:165px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center}
.metric .value{font-size:2rem;font-weight:800;color:var(--navy);margin:7px 0;line-height:1.15;width:100%;text-align:center}
.metric .label,.muted{color:var(--muted)}
.metric.primary{background:linear-gradient(145deg,#168dc2,#27aae1);color:#fff;border:0;box-shadow:0 12px 28px rgba(31,160,211,.2)}
.metric.primary .value,.metric.primary h2,.metric.primary .label{color:#fff}
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.form-grid .wide{grid-column:1/-1}
label{display:grid;gap:7px;font-size:.86rem;font-weight:750;color:#354b5f}
input,select,textarea{width:100%;border:1px solid #c7dce8;border-radius:10px;background:#fff;color:var(--ink);padding:11px 12px;font:inherit;outline:none}
textarea{min-height:120px;resize:vertical}
input:focus,select:focus,textarea:focus{border-color:var(--cyan);box-shadow:0 0 0 3px rgba(39,170,225,.15)}
.button{appearance:none;border:0;border-radius:10px;padding:11px 16px;background:linear-gradient(135deg,var(--blue),var(--cyan));color:#fff;font-weight:750;font:inherit;text-decoration:none;display:inline-flex;justify-content:center;align-items:center;cursor:pointer}
.button:hover{filter:brightness(.97)}
.button.secondary{background:#eaf5fa;color:var(--navy);border:1px solid #d3e7f1}
.button.danger{background:#fff0ef;color:var(--red);border:1px solid #f7c9c5}
.button.small{padding:8px 11px;font-size:.85rem}
.actions{display:flex;gap:10px;flex-wrap:wrap}
.alert{border-radius:11px;padding:12px 14px;margin:0 0 16px;border:1px solid}
.alert-success{background:#ecfdf3;color:#067647;border-color:#abefc6}
.alert-error{background:#fef3f2;color:#b42318;border-color:#fecdca}
.alert-warning{background:#fffaeb;color:#93370d;border-color:#fedf89}
.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:13px}
table{border-collapse:collapse;width:100%;background:#fff}
th,td{text-align:left;padding:13px 14px;border-bottom:1px solid var(--line);vertical-align:top}
th{background:#f5fafe;color:#526b7d;font-size:.78rem;text-transform:uppercase;letter-spacing:.05em}
tr:last-child td{border-bottom:0}
.badge{display:inline-flex;align-items:center;justify-content:center;text-align:center;line-height:1.1;padding:4px 8px;border-radius:999px;background:#e8f4fa;color:var(--navy);font-weight:750;font-size:.76rem}
.badge.green{background:#e9f8ef;color:var(--green)}
.badge.red{background:#fff0ef;color:var(--red)}
.badge.amber{background:#fff7e6;color:var(--amber)}
.empty{text-align:center;padding:34px;color:var(--muted)}
.login-shell{width:min(480px,calc(100% - 32px));margin:7vh auto}
.login-shell .card{padding:34px}
.login-shell h1{margin:.6rem 0 .5rem;color:var(--navy)}
.login-shell .brand{margin-bottom:28px;display:grid;justify-items:start;gap:8px;min-width:0}
.login-shell .login-brand-logo{width:210px;max-width:72%}
.login-shell .portal-label{border:0;padding:0}
.login-links{text-align:center;margin-top:16px}
.progress{height:10px;background:#e7f0f5;border-radius:99px;overflow:hidden}
.progress span{display:block;height:100%;background:linear-gradient(90deg,var(--blue),var(--cyan));border-radius:inherit}
.meta{display:flex;gap:18px;flex-wrap:wrap;color:var(--muted);font-size:.88rem}
.service-item{display:grid;grid-template-columns:110px 1fr auto;gap:16px;padding:16px 0;border-bottom:1px solid var(--line)}
.service-item:last-child{border-bottom:0}
.service-item h3{margin:0 0 5px;font-size:1rem}
.service-item p{margin:0;color:var(--muted)}
.ticket-card{display:grid;grid-template-columns:120px 1fr auto;gap:18px;align-items:start;padding:18px 0;border-bottom:1px solid var(--line)}
.ticket-card:last-child{border-bottom:0}
.ticket-card h3{margin:0 0 5px;color:var(--navy)}
.ticket-message{white-space:pre-wrap;background:#f7fbfe;border:1px solid var(--line);border-radius:12px;padding:16px}
.attachment-list{display:flex;gap:9px;flex-wrap:wrap}
.attachment-list a{display:inline-flex;padding:8px 11px;border-radius:8px;background:#edf7fb;text-decoration:none;font-size:.88rem;font-weight:700}
.danger-zone{border-color:#f1c9c5;background:#fffafa}
.danger-zone h2{color:var(--red)}
footer{width:min(1180px,calc(100% - 32px));margin:0 auto;padding:22px 0 32px;border-top:1px solid var(--line);display:flex;justify-content:space-between;color:var(--muted);font-size:.82rem}
footer a{text-decoration:none}
.success-card{text-align:center;padding:46px}.success-card .button{margin-top:12px}
.mt{margin-top:18px}.mt-sm{margin-top:14px}.mb{margin-bottom:18px}
.link-button{appearance:none;border:0;background:transparent;color:var(--blue);font:inherit;font-weight:700;cursor:pointer;padding:6px}
.link-button:hover{text-decoration:underline}
.code-input{font-size:1.8rem;font-weight:800;letter-spacing:.35em;text-align:center}
.button:disabled{opacity:.55;cursor:not-allowed}
@media(max-width:1080px){.topbar{align-items:flex-start;gap:12px;flex-direction:column}.topbar nav{width:100%;justify-content:flex-start;overflow:auto;flex-wrap:nowrap}.grid.four{grid-template-columns:repeat(2,1fr)}}
@media(max-width:820px){.portal-brand-logo{width:68px;height:43px;flex-basis:68px}.login-shell .login-brand-logo{width:190px;max-width:70%}.portal-label{font-size:.7rem}.grid,.grid.two,.grid.four,.form-grid{grid-template-columns:1fr}.form-grid .wide{grid-column:auto}.service-item,.ticket-card{grid-template-columns:1fr}.page-head{align-items:flex-start;flex-direction:column}.container{padding-top:26px}.card{padding:19px}footer{flex-direction:column;gap:6px}.topbar{position:static}.metric{min-height:145px}}
@media print{.topbar,footer,.actions,.no-print{display:none!important}body{background:#fff}.container{width:100%;padding:0}.card{box-shadow:none;border:1px solid #bbb}.page-head{margin-bottom:12px}}